Shipping Policy
All orders are processed with care from Heather’s studio to ensure your artwork arrives safely and in beautiful condition. Please allow adequate time for preparation and delivery, as each piece is packaged with intention.
Processing times may vary depending on the item, availability, and destination. You will receive a confirmation email once your order has shipped, along with tracking information. Shipping rates and delivery times are calculated at checkout. For rush delivery or international shipping inquiries, please contact us directly before placing your order.
Returns & Exchanges
Each Heather Jennings Lifestyle piece is created or selected with thought and intention. Because of the handmade and often one-of-a-kind nature of the work, all sales are considered final once shipped. If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right. We’ll review your concern and offer a replacement, repair, or refund as appropriate. For workshop or service cancellations, please reach out directly to discuss options or rescheduling.
Privacy Policy
Heather Jennings Lifestyle respects your privacy and values your trust. Any personal information collected through this website such as your name, email, or shipping address, is used solely to fulfill your order or respond to inquiries.
We will never sell, rent, or share your information with third parties. Payment information is securely processed through trusted providers, and no sensitive data is stored on our site.
By using this website, you consent to the collection and use of information in accordance with this policy. For any questions about privacy or data use, please contact us.